Privacy Policy

Braid Boss Pro is owned and operated by Wynn Essentials, LLC, the legal entity behind this website and the SMS / email communications sent from hello@braidbosspro.app. All references to “Braid Boss Pro,” “we,” “us,” or “our” in this policy mean Wynn Essentials, LLC.

Braid Boss Pro may collect:

• Name
• Email address
• Phone number
• Appointment details
• Payment information
• Device information
• IP address
• Browser information
• Cookies and tracking information

• Booking forms — when a client submits a public booking request.
• Account registration — when a stylist creates a Braid Boss Pro account.
• SMS opt-in forms — when a client checks the SMS consent box on a booking form.
• Customer support requests — when you contact us for help.
• Website interactions — first-party usage analytics as you use the app.

Information is used to:

• Schedule appointments
• Send appointment reminders
• Process payments
• Provide customer support
• Improve services
• Deliver SMS communications
• Send promotional offers when consent is provided

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties under any circumstances.

Information sharing with subcontractors or service providers is permitted only for the purpose of operating our platform and delivering SMS communications.

These service providers are contractually required to maintain the confidentiality and security of personal information.

• How consent is obtained — Clients opt in on the stylist’s public booking form using two separate, unchecked checkboxes: one for transactional appointment messages and a distinct, optional one for promotional messages. Neither box is pre-checked, bundled with any other agreement, or required to book, and each consent is stored with a timestamp and IP address.
• What transactional messages are sent — appointment confirmations, appointment reminders, booking updates, payment/balance reminders, contract reminders, review requests, rebooking reminders, and customer support communications.
• Promotional messages — sent only to clients who separately opt in to promotional SMS; these are occasional offers from the client’s stylist. Clients can opt into transactional messages without receiving any promotional texts.
• Frequency — message frequency varies based on your appointment activity.
• Opt out — reply STOP at any time to stop messages; a confirmation may be sent.
• Help — reply HELP for assistance.
• Rates — message and data rates may apply.

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

• Encryption — data is transmitted over HTTPS and stored in an encrypted, managed Postgres database.
• Secure storage — photos and records live in private storage with per-user row-level security, so your account can only ever read or write rows you own.
• Limited employee access — access to user data is restricted to authorized personnel on a need-to-know basis.
• Industry-standard safeguards — we follow industry-standard practices to guard against unauthorized access, alteration, or disclosure.

• Analytics — first-party only. We record basic in-app product events and do not use Google Analytics, advertising pixels, or cross-site tracking.
• Session cookies — used to keep you signed in and maintain your session.
• Site functionality — local storage on your device holds your sign-in session, an offline copy of your own data, and a first-party analytics ID needed for the app to work. Stripe may set its own cookies on its checkout pages.

• We do not sell, rent, or share your data with advertisers or data brokers.
• We do not use advertising or cross-site tracking cookies.
• We do not read your photos, notes, or client lists for any purpose other than displaying them back to you.

Braid Boss Pro uses Stripe to process payments — client deposits and balance payments you collect through the app, and your own Braid Boss Pro subscription. Card details are entered directly with Stripe and are never seen or stored by Braid Boss Pro; we store only the payment metadata we need to show your transactions, issue refunds, and reconcile payouts (amounts, status, and Stripe reference IDs). Stripe is an independent, PCI-DSS-certified payment processor, and its handling of your and your clients’ payment data is governed by Stripe’s Privacy Policy.

• Export — Account & Sync → Export all data (JSON). One tap, downloads everything we have for you.
• Deletion — Account & Sync → Delete account. We delete your auth record and cascade-delete every per-user row in the database. Local-only data on the device is not cleared automatically; uninstall or clear browser storage to remove that.
• Notifications — Toggle off any time in Account & Sync, or revoke at the OS / browser level.
• Public booking link — Pause or revoke any time. Revoked links return a 404 immediately.

If you use Braid Boss Pro without an account, your data is stored only on the device you’re using and never reaches our servers. Clearing browser storage or uninstalling will erase it permanently.

Braid Boss Pro is intended for stylists running a business and is not directed at children under 13. Don’t create an account if you’re under 13.

If we update this policy in any meaningful way, we’ll surface the change in-app before the next time you sign in. Material changes will require fresh consent.

Questions? Contact Wynn Essentials, LLC (DBA Braid Boss Pro):

3680 Wilshire Blvd, Ste P04 #A118, Los Angeles, CA 90010
(213) 267-0825 · hello@braidbosspro.app